HealthVitae Support

How to Delete Some or All of Your Data

Effective date: May 9, 2026

HealthVitae provides controls that let users remove some or all of their health-related data without necessarily deleting the full account.

Delete selected data inside the app

  1. Open HealthVitae.
  2. Go to Account.
  3. Open Export, clear, or delete account.
  4. Enter your current password when requested.
  5. Choose the cleanup or deletion option that matches the data you want removed.

Examples of data that can be deleted without deleting the account

What may remain

How HealthVitae uses deleted data afterwards

Once records are deleted from the active account, they should no longer be used in AI context for future suggestions. Temporary backup or retention copies are not used as active user memory in the app.

Need help

If you need help with a partial data deletion request, contact no-reply@healther.uk and include the email address used for the account.